London, UK, 12 April 2016Big name recalls show the importance of product recall protection
According to reports in the media, the recent Mars recall followed a customer complaint about finding a piece of red plastic inside a Snickers chocolate bar.
If reports are correct, the problem resulted from an issue with a protective cover which had broken off a machine at a manufacturing plant in the Netherlands, contaminating the bars and, potentially, creating a choking hazard.
With product recalls now reaching an all-time high, many SME’s will be forced to confront the reality that they may not be effectively protected. Garry Moseley, director at specialist food and drink major risks practice, Arthur J. Gallagher, has been speaking to Food Processing magazine to highlight the potential impact of a product recall.