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London, UK, 2 October 2017The Management of Product Recall & Contamination Claims: Part 3

The Management of Product Recall & Contamination Claims: Part 3

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This is the final part of our three part series in which we will discuss the management of product recall and contamination claims, with this latest installment concentrating on brand rehabilitation. 

In this latest podcast Garry Moseley, Director of the Food and Drink Manufacturing Practice in insurance brokers Arthur J. Gallagher’s Major Risks Practice and Andrew Robinson, Head of Product Liability & Recall at global loss adjusters Cunningham Lindsey pool their years of experience to discuss the management of product recall and contamination claims with a focus on brand rehabilitation.

This podcast will cover the following areas:

  • What the brand rehabilitation elements of the policy wordings actually cover
  • What are the emerging trends in relation to customer claims
  • What response are loss adjusters seeing from insurers
  • What steps can a producer take to prepare to manage a recall event

Watch the full output below:

There is also a written transcript, available here.

To access part 1 of the podcast series, which focused on the first party aspect of product recall and contamination claims, please click here. Part two of the series, focused on the third party aspect can be accessed here.

The Food and Drink Practice have also produced a wealth of information around the issues facing food manufacturers - click here to find our more.

The content of this webinar is for general information purposes. For more specific advice bespoke to your business, please contact Arthur J. Gallagher directly.

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