London, 2 July 2015Insure4Retirement named top three home insurance provider
Delivering great customer service, a value-for-money product and claims satisfaction has seen Arthur J. Gallagher’s specialist provider of home insurance to the over 50s market – Insure4Retirement – awarded a coveted recommendation by consumer champion Which?
Following its latest scrutiny of 39 buildings and contents insurance policies, combined with feedback from thousands of customers, Which? has named Insure4Retirement one of only three ‘Recommended Providers’.
Insure4Retirement scored highly in all three elements of the criteria: customer score, building policy score and contents policy score - achieving a total score of 71% against the overall average score of 65%, and a customer score of 72%.
Customer score data was based on the findings of 5,002 respondents from the general public who told Which? about their home insurance provider during a survey in June 2015. While price is always important in such surveys, customer satisfaction is viewed as key by Which? when it comes to identifying the right insurance provider, not least because consumers want to know they are properly covered if they have to make a claim.
James Collins, who heads up the Insure4Retirement team, said: “Which? has long been the go-to barometer for consumers looking to buy quality products and services in pretty much every part of life and I am incredibly proud of the team for their day-to-day work that has assured Insure4Retirement the recognition of this coveted accolade.
“The fact that Insure4Retirement achieved more than 70% for customer service really helped clinch the Which? Recommended award and I’m delighted we achieved the third highest overall customer score which was considerably higher than many of our closest rivals.”
Insure4Retirement specialises in arranging insurance solutions for over 50s and its flagship product is the over 50s home insurance policy which provides up to £1,000,000 buildings cover and up to £100,000 contents cover.
Founded in 2004, the business has gone from strength to strength during its first decade of operation and now has a team of over 200 experts based in its Bournemouth office.