Pen and paper

Making a claim

For a claim to be resolved satisfactorily, it needs to be based on an accurate valuation of your possessions.

That is why when you first insure, Gallagher’ experienced advisors will help work out the level and type of cover you need and will establish probable replacement costs, possibly with the help of an appraisal expert. They will also offer practical advice about how to minimise risk.

If you ever need to make a claim, you will find that we are understanding and offer a flexible approach. For example, your valuables could be covered on a worldwide ‘all-risks’ basis, so your location will not effect your coverage.

As soon as you make a claim, a dedicated team of claims-handlers will take over. They will liaise with your insurers and other third parties, so you don’t have to.

And thanks to dedicated loss adjusters and direct access to expert legal advice, we can offer a faster turnaround.

We put your needs first and, where appropriate, cash values for your possessions can be agreed – rather than repair or replacement – so you can be confident about what to expect.

So although we may not be able to prevent theft or loss, we can save you time and stress during a claim.

Areas of expertise include:
  • Bespoke cover
  • Personal advice and service
  • Broad cover providing solutions for complex risks
  • Enhanced household policies