Canary Wharf skyline, London
25 November 2015

We're now ranked the UK's No.1 Insurance Broker

We're now ranked the UK's No.1 Insurance Broker
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It’s not every day your customers name you as the country’s number one for simply doing what you do. Some of you will know just how good that feels.

The UK Corporate Insurance Buyers’ Survey 2016 by StrategicRISK magazine has just rated Arthur J. Gallagher’s UK business as the best outright insurance broker, ranking us top in all five of its service categories. And that’s what it’s all about for us: doing a great job for you. So why not get in touch and experience the Arthur J. Gallagher difference?

Service excellence comes as standard… so accept nothing less

Just because an insurance broker is big, doesn't mean customers become a policy number. Far from it. At Arthur J. Gallagher we believe that as you grow bigger, you must also get better.

Our customers span every size of UK business and we know each has its own unique ambitions, pressures and risks. That’s where we strive to make a difference. Attracting high calibre risk professionals who know their sectors, know the issues, know their regions - and above all, know their customers – enables us to go the extra mile and deliver a risk management service that is, quite simply, a breed apart.

“Arthur J. Gallagher is … the undisputed king of customer service”. Insurance Times, November 2015

Strategic RISK magazine is one of the most respected, independent risk and insurance media titles available today and is the go-to source for news, research and market analysis. In the magazine’s 2016 UK Corporate Insurance Buyers’ Survey, published this November, 90 respondents from FTSE-listed corporates rated the insurance brokers they felt best delivered risk management solutions and service in a way that best matched or exceeded expectation in the areas most important to them.

We’re delighted to say we came out top in all five service categories that included responsiveness, technical knowledge, innovation and understanding of changing customer needs. Granted those surveyed were from major UK corporates. However we apply those self-same principles of great service to every business client. Whether you’re an SME or a smaller PLC – in Littlehampton or Llanelli, Leicester or Lossiemouth, Ledbury or Londonderry.

What does this mean for me – the customer?

It means that when you choose Arthur J. Gallagher as your insurance partner, you’ll receive the expertise, products and policy administration your business needs. Whatever your size … whatever your sector … whatever your location … whatever your risk profile.

  • Risk management and insurance is about more than just securing coverage or selecting a plan.
  • It’s about helping you grow your business and protecting your ambitions.
  • Arthur J. Gallagher in the US is the only broker anywhere in the world to hold an independent, globally-recognised award for business ethics.
  • Meaning you can rely on insurance advice, design and cover that are built - like our customer relationships – to last.

Good service isn’t rocket science. But it takes good people, good products, good processes and good professionalism - plus the knowledge, commitment and ability to live in the customer’s shoes and see the world through their eyes.

If you’d like to know more about key service criteria analysed and rated in the 2016 Strategic Risk Survey, email us at ukenquiries@ajg.com with your name, position and company contact details and we’ll be more than happy to send you a PDF of the highlights.

Would you like to talk?

If you’d like to give your business an edge for success – with competitive and innovative risk management delivered by expert hands – then look no further. Come talk to us.

Download the UK's No.1 Insurance Broker.pdf


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