Office reception
Llantrisant, 21 September 2015

Emma Walters scoops Apprentice of the Year award

Llantrisant broker Emma wins Cardiff Insurance Institute honour
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Account manager Emma Walters, from Arthur J. Gallagher in Llantrisant, has been named Apprentice Learner of the Year at the inaugural Insurance Institute of Cardiff awards from a field of around 100 nominations.

Shortlisted as one of four finalists, Emma picked up the prestigious award at The Wales Millennium Centre in recognition of her outstanding work, commitment and progression while completing a Financial Services Apprenticeship — Insurance Pathway. The event was designed to celebrate members who have passed exams with exceptional results and those who have achieved chartered status in the past year.

Training specialist Acorn, an accredited course provider at the Insurance Institute of Cardiff which delivered the certified training and development that resulted in Emma securing her qualification, presented Emma with her award.

Speaking about her accolade, Emma (pictured centre) said: “It’s such an honour to receive this — when I first started my Apprenticeship I was extremely nervous about the exams; however the support I’ve received from both Acorn and Arthur J. Gallagher has been amazing and I really want to thank them both for helping me overcome my fears.”

Paul Norman, Arthur J. Gallagher’s Regional Manager (pictured left), added: “I’m absolutely delighted that Emma has been awarded Apprentice Learner of the Year. What she has achieved at Arthur J. Gallagher while working towards securing an Apprenticeship is nothing short of remarkable and she is a very deserving winner. Emma is a great role model in her division, consistently achieving the best results and feedback from her customers.”

Helena Williams (pictured right), Acorn’s Corporate Development Director, said: “Emma’s learning journey and self-development throughout the duration of her Apprenticeship was exceptional – being awarded the Insurance Institute of Cardiff and Acorn Apprentice Learner of the Year award is testament to her hard work. As part of her learning, she’s really added value to her employer – we couldn’t be more proud of her. Emma’s story really demonstrates the value of Apprenticeships.”

John Newnes, President of the Insurance Institute of Cardiff, who hosted the awards event, also congratulated Emma as a “worthy winner” who stood out from her fellow nominees for “her development and determination, and we think it is admirable that she was able to identify an area of weakness and overcome it to succeed. Emma embodies the type of work ethic we value and we are really looking forward to seeing how she continues to develop her skills as an accredited insurance broker.”

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