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- Paul Norman reflects on successful year as President of Cardiff Insurance Institute
Young professionals recognised as Paul Norman passes on leadership baton at Cardiff Insurance Institute
After a successful and highly rewarding year as President of the Insurance Institute of Cardiff, Paul Norman — regional manager for Arthur J. Gallagher in Llantrisant — has handed over the leadership reins, passing the presidency baton to his deputy John Newnes who was duly elected today at the annual general meeting.
Having served as a member of the council for several years before being named President last April — during which time he played a key role in developing and expanding the institute’s programme of education and CPD events — Paul has dedicated his year to creating a stronger voice for the younger generation of professionals while remaining focused on boosting the overall membership and relevance of the institute, alongside community engagement initiatives.
Under his presidency, a permanent place on the IIC Council was secured for a representative from the Young Professionals’ Group and the number of Continuous Professional Development events rose to a record 25 — the highest yet in Cardiff — which included four bespoke training courses. These initiatives helped secure a significant increase in participation from younger professionals, alongside a steady rise in overall membership, during Paul’s year at the helm. The YPG caters for the needs of members in the early stages of their careers, enabling them to have more input into the decisions that affect their professional lives the most. In fact, John Newnes today became the first ‘graduate’ of the YPG to progress to the position of President.
To focus on the achievements of the Cardiff Institute over the past year, Paul invited industry representatives to come together at a celebratory gala dinner on 27 March, where local young talented professionals were also recognised for excellence. Paul Wiggins of BPW Insurance was named winner of the Young Achiever of the year award on the night, with Cerys Williams from Stream Claim Services and Paul Bartlett from Thomas Carroll joining him on the podium (pictured above, with Paul).
The dinner also helped raise funds for Paul’s chosen charitable cause — Sandville Self Help Centre, a Bridgend-based charity providing activities, information and support to local people and their families affected by cancer. Donations from the dinner alone raised more than £2600 to add to the fantastic £3064 total achieved via the Pontypridd Circular Walk, which took place on 25 October last year as the president’s sponsored challenge.
Paul, who has 20 years’ industry experience, said of his presidency: “I’m grateful to have had the opportunity to head the Insurance Institute of Cardiff for the past 12 months and believe Sandville is an outstanding charity that does excellent work, which is why I am so happy we were able to support them this year.
“During my time as president I am pleased to say that yet again we stayed true to the Institute’s commitment of providing our members with a wide variety of inspirational and informative events to aid them in realising their professional goals. We wouldn’t have been able to achieve this level of success without the full backing and hard work of the whole Council and I’m especially thankful to last year’s president, Joanne Paine, for all her support and the great foundations she provided me with.”
Mike Jones, Regional Managing Director of Arthur J. Gallagher in Wales, added: “Professional development is a cornerstone of our business and the promotion of the Chartered Insurance Institute’s qualifications programme, local community engagement and networking opportunities sits at the heart of that for our colleagues. Paul’s wealth of experience saw him ideally placed to deliver on the Institute’s main objective of supporting the insurance community of South Wales and providing a robust platform upon which to discuss the issues and challenges affecting our sector.
“We are immensely proud of Paul’s efforts and the difference he has made as CII president in Cardiff. I couldn’t think of anyone to better represent our company.”